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3 weeks ago in
Monitors and MemoryI purchased a pair of these monitors. To my dismay; I discovered that these are not just monitors, but "Smart" that can possibly work like a monitor. One lasted 4 hours before the LCD panel failed. I hooked back up my 20+ year old Apple display until the return of the failed unit. Getting support was awful. I kept getting bounced (at least 6 times) between the AI and a real human once I final got to the real human.
After I received my repaired monitor, hooked it back via thunderbolt 4 and all seemed well. Then the following morning neither display would connect to my mac whether it was directly connected or via my dock. Nor could I get them to connect to my Lenovo. All after several hours of frustration, I finally got the non repaired one connected solo to my mac, then via my dock. When I connected the repaired unit it took them both down. Unplugged the repaired unit, other one came up. I just happened to have a usb-c to minidisplay port adapter. I connect this to the repaired unit and now both are working albeit not as they should.
Buyers beware. This is not a solid product. If you can get it to work the picture quality is good, but they are unreliable and I never recommend these to anyone.