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Original topic:

Unlock features for Note 20 Ultra 5G from Verizon

(Topic created: 07-06-2021 12:42 PM)
OldTechi
Asteroid
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Note20

I have a Note 20 Ultra 5G. I purchased the Verizon version from Samsung. Verizon updates block some software features like "Call & text from other devices" - "Update Security Engine" - "Device Protection" etc. After 2 months Verizon is supposed to "Unlock" the phone. Is there any way to update my "Unlocked phone" with these software features??

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LongHiker
Samsung Care Ambassador
Options
Note20

@OldTechi To unlock your phone you will need to request the unlock code from Verizon and follow the procedure that they provide.

Unfortunately even after you get it unlocked you may not have those features available since your phone has the Verizon firmware installed. 

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3 Replies
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LongHiker
Samsung Care Ambassador
Options
Note20

@OldTechi To unlock your phone you will need to request the unlock code from Verizon and follow the procedure that they provide.

Unfortunately even after you get it unlocked you may not have those features available since your phone has the Verizon firmware installed. 

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OldTechi
Asteroid
Options
Note20
Correct! Features still not available because of Verizon firmware!
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Blue7
Red Giant
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Note20

contact verizon, they should be able to help you