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‎01-17-2023
03:57 AM
(Last edited
‎01-20-2023
02:15 PM
by
SamsungJoJo
) in
Looks like my Bluetooth decided it is a grown up and decides when to and to not work. In my 35 minute drive my bluetooth has disconnected and reconnected over 10 times. I don't know what this update did but it seems to have ruined a lot of people's ability to maintain a healthy constant Bluetooth connection.. my headphones will be playing music and all of a sudden they disconnect, transparency mode cuts on and than back off when it reconnects to my phone. I've tried 3 different headphones/devices and each one reproduce the problem.
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‎01-17-2023 06:09 AM in
Other Mobile DevicesHello, We understand how frustrating it is for the Bluetooth to continuously connect and disconnect. A couple of things we recommend after updating your phone is to clear the cache partition and repair the apps through the recovery menu.
- From the home screen, swipe up to open the menu.
- Tap Settings.
- Tap General management.
- Tap Reset.
- Tap Reset network settings.
- Tap Reset settings.
- Tap Reset.. After the network settings on your Samsung phone have been reset, you might have to reconfigure certain settings, such as Wi-Fi.
A third step to try is testing the phone in Safe Mode to see if an app is interfering with the Bluetooth connection. https://www.samsung.com/us/support/answer/ANS00062983/
As a final step, perform a complete backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029/
If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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‎01-17-2023 04:40 AM in
Other Mobile Devices- Mark as New
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‎01-17-2023
04:52 AM
(Last edited
a month ago
by
SamsungAl
) in
W e. You do don't get so you throw your headphones shattering the case because you thought it was your 100 dollar headphones not your phone. No fix for it yet
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‎01-17-2023
04:58 AM
(Last edited
a month ago
by
SamsungAl
) in
Oh bro they better fix it
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‎01-17-2023 05:26 AM in
Other Mobile Devices
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‎01-17-2023 06:09 AM in
Other Mobile DevicesHello, We understand how frustrating it is for the Bluetooth to continuously connect and disconnect. A couple of things we recommend after updating your phone is to clear the cache partition and repair the apps through the recovery menu.
- From the home screen, swipe up to open the menu.
- Tap Settings.
- Tap General management.
- Tap Reset.
- Tap Reset network settings.
- Tap Reset settings.
- Tap Reset.. After the network settings on your Samsung phone have been reset, you might have to reconfigure certain settings, such as Wi-Fi.
A third step to try is testing the phone in Safe Mode to see if an app is interfering with the Bluetooth connection. https://www.samsung.com/us/support/answer/ANS00062983/
As a final step, perform a complete backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029/
If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
