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10-17-2020 08:31 PM in
Projectors & Other TVsWhat's the solution to the left side of my screen being dark. It's been like this for three weeks now. I contacted Samsung and they were very unprofessional and rude. I didn't have any idea that the problem is like this Covid 19 pandemic. All televisions are infected and I can't return it? I just purchased this tv not more than 2 years ago.
I need help from Samsung if they can return this or repair it. I bought this from Best Buy
Solved! Go to Solution.
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10-17-2020 08:39 PM in
Projectors & Other TVsDoes it happen on all sources, inputs, and the picture test? If so, please send me a private message with the full model and serial number as well as photos of the screen so that I can see what I can do for you 🙂 http://bit.ly/2sSxapD
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10-17-2020 09:09 PM (Last edited 10-18-2020 06:47 PM by SamsungAl ) in
Projectors & Other TVsIt happens on smart tv and all units including cable, and my video games
it is the screen thats the problem
Serial number is <HIDDEN>
model is UN65NU7100
i need your help desperately
thus Appears to be a pandemic problem for all televisions
I tried all sorts of solution
HELP ME!!!!!
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10-17-2020 09:14 PM in
Projectors & Other TVsThis tv is not old
is this normal? Do you expect us to buy Samsung televisions every two years or less?
kindly advise
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10-17-2020 09:20 PM in
Projectors & Other TVsIt happens on the smart TVs itself , when I use cable, when I use video games. The screen is the problem. I don't know what else to do. I need your help this tv is not old
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11-06-2020 05:33 PM in
Projectors & Other TVsHello samsungAl
i took my television to a local tv repair person and up to now.... I haven't received my tv yet . He can't find the part for the Samsung left screen part that went broken. This is a new 2018 65 inch tv.
I am now very desperate and very sad that I don't have a tv to watch . I was hoping that Samsung could just give me a tv brand new. I bought this from best buy in December 2018. I'm very very sad
I am hoping that Samsung people are kind and compassionate to help me with this. my kids and I don't have a tv to watch
it's a pandemic and we just stay home
thank you and God bless
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11-08-2020 10:45 AM in
Projectors & Other TVsIt is obvious that this tv 65 inch will
not be repaired. I have been waiting since October 18, 2020 from the A1 tv repair shop and they still have not given my tv back yet.
we do not have a tv in the house right now. Can Samsung be kind enough mr samsungal to give me full refund of the tv? I will just buy another one. I bought this from Best Buy in colma california in December 2018.
waiting for your response
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02-09-2021 04:25 PM in
Projectors & Other TVsSeems Samsung knows about the issue and continues to reply with the same BS answer. This is the LAST Samsung I ever buy. The brand has gone down in quality on all of their products. Dryer broke within 3 month, refrigerator broke after a year, phone battery lasts half a day now after last update. LG is a much better brand.