Light bleeding through UN65J8500 (all JS models)

[user0tC7rduqfk]

Hello,

I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.

I've posted a couple of images of what it looks like:

https://imgur.com/a/l7eRIUK

Is this something that I can fix or is this panel not worth saving?

Any suggestions would be greatly appreciated.

cheers,

devin

[samsungplasmas]

I have the same issue  backlight bleeding on my UN65JS9000 only after 3 years of owning it. I paid almost $3000 dollars for this Tv only for the picture quality to last a couple of years. I have posted pictures and will be contacting Samsung anyone else have this problem on there UN65JS9000?

[user6EVmNIwfkl]

Hi all, 

Those who has the same issue as TS, What has Samsung US do for you? 

Is there a complimentary screen replacement ?

[MsBri1]

Please feel free to send us a private message with your full model code and serial number so that we can look into this for you. http://bit.ly/33ipYnO

[Cyderak]

I am also having this problem with light bleeding through.

Any solutions?

[user6B6VPfLzhO]

I have the exact same problem with the UN65JS8500. It's clearly a systemic issue affecting many TVs. I have sent a PM and will see what the response is. I will update this thread if I learn anything new.

[useraJ9C5c7jca]

Hello. I also purchased a ue65js8505 around 3 years ago and I've always had a little backlight bleed. But over the last few months it has escalated more and more.  Is this something you could look into aswell? 

[SamsungCaleb]

Yes we defiantly can, can you send us a private message with your full model and serial number and pictures of the symptoms you are having? 

[user9zjRQbA9jj]

Same issue here. Left and right side of panel have vertical light bleed and frame is hot to the touch.  Please provide reasonable $ solution to resolving this issue. Perhaps Samsung should show some good faith and at least offer a 50% discount on a new comparable unit and include a 5 year warranty. 

[SamsungCaleb]

So that we can look into this further can we have your full model and serial number in a private message? 

[usertWXL4W8seB]

After all said and done, Samsung wanted to offer me ~$550 prorated refund and take the old TV from me.  I paid $1500 for my TV 4 years ago and they want to force me to go out and buy a new TV when the TV I had purchased from them should have lasted me 6+ years easily seeing how I have another Samsung TV going 9+ years strong without any issues.  They offered to fix it but since the part isn't available, they would only offer me a pro-rated refund and no option to replace the TV.  I can say I won't be buying anymore Samsung TVs, possibly even products, all together.