Netflix not working on Samsung Smart TV

[michaelgeraci]

I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?

[user36JESsQrAX]

Smart hub version: 4.6261-5.0

[Samsung_Stephanie]

user36JESsQrAX - Just to confirm, have you already tested a smart hub reset? Is the internet connection still showing a good connection?

usersiJoZpZ3ib - Sorry to hear, can you confirm the exact model code of the TV and the software version you are running as well?

[user36JESsQrAX]

I had done a smarthub rest a few times and redid a reset again.   Internet connection is good as well at 75 MBPS.

[user36JESsQrAX]

So........ just leaving me hanging without a solution? Understand you can remote in to take a look. How can you make that Happen?

[Samsung_Stephanie]

userZfp71kQVgY - Sadly we're a US forum so we won't be able to help you much. I recommend cross posting in our European forum for better assistance: https://eu.community.samsung.com/

[user2hdnV0Kzbx]

I believe is Samsung cause they want to sell their own product called Film Box Live for $4.99. 

[user8iiIW6HMsP]

Sounds about right

[userUcqeX3UK1M]

HELP!  THIS IS DRIVING ME CRAZY!!!!!   I have the Samsung Series 6 model 641D and I constantly get an interuption, doesn't work, or netflix app disappears.  I contacted my internet service provider and they told me to check the IP DSN settings  due to the fact that Samsung has not updated its 'patch' udpate to the I Pv6 protocal.  I went in through the Samsung menus and checked all the IP settings for I Pv4 protocal and they are correct.  I even quit using the wireless connection and hard wired the tv to the internet and it is still not working.  I bought this TV to use it cable free.  Just in case your wondering, my my download speed is 94.87 mbps.  Any advice would be helpful.  Thank you

[SamsungJam]

@userUcqeX3UK1M: Could you provide the model of the television?

[Shupiluliluma]

I also have the issue in all smart apps. Youtube, Plex, Spotify, Netflix.... Remote simply stops after you go back to the app. Killing the app with the back button usually helps but it is very annoying.
KS8000    update 1201 and still the same. It is obviously a Samsung problem. It can't be so difficult to fix. And it seems to affect everyone!