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Original topic:

Remote not working and red light flashing

(Topic created: 08-12-2019 06:24 PM)
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OCRFierce
Asteroid
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Hello.

Looks like I just fell into the same Remote ‘flashing red, not pairing, not available, tv turning on by itself in the middle of the night’ black hole I’ve seen posted about.  How frustrating!  I have read through the posts and tried everything, yet i cannot get any of the functions to work.  Everything has worked perfectly for over a year.  I’m so confused, please help.

I have UN65KS9500FXZA.

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user3TCyJI2uaU
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There are no buttons on the TV.

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Anonymous
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Are you located in the US? Most televisions have a toggle button at the bottom either in the middle or one of the sides.

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user3TCyJI2uaU
Asteroid
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I found it!  Software verion 1280

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Anonymous
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The software is up to date, when was the unit purchased?

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user3TCyJI2uaU
Asteroid
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About two-three years ago, I can't remember where I bought it from.

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Anonymous
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You can try a replacement remote from SamsungParts.com 

 

If this does not work, the next step would be service.

 

You can find a local repair center here: Link

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user3TCyJI2uaU
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Ok, thank you for your help.

 

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user3TCyJI2uaU
Asteroid
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Is it possible for you to look up when I created this account?  That may be the year.  Although, I've  had and have several Samsung TVs of varying ages.

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Anonymous
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You can try a replacement remote from SamsungParts.com 

 

If this does not work, the next step would be service.

 

You can find a local repair center here: Link

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usery6cotpfY33
Constellation
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Please help me, my remote is not working 😞 . It's a Samsung TV with a Samsung remote bought at best buy in January 2020.  Model Q60 R. 

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