Remote

[Horatio1]

Do remotes go bad? I cannot navigate AT ALL. 

Samsung Model UN55Tu700DF

S/N 09 MY3CBR9029312

yes, there are fresh batteries. 

[realaud]

Any electronic device can fail to function.

[MrGhoul · Accepted solution]

Remotes can absolutely fail and go bad. If your TV is still under warranty, contact Samsung, and they should provide you with a new remote.

https://www.samsung.com/us/support/contact/

[meself]

The battery can leak for example it the components could go bad after time