Original topic:

Samsung One Connect Issue?

(Topic created: 10-04-2021 05:24 PM)
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userXb3ELyziJL
Constellation
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Projectors & Other TVs

Working fine night before. When powered on this morning for the attached picture. Have tried powering off/on TV and box. All cable appear to be fine. Did this several times and no change. 

Ideas as to cause? Model # QN75Q7FAMFZXA 

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SamsungLK
Samsung Moderator
Samsung Moderator
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Projectors & Other TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01001086/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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1 Reply
Solution
SamsungLK
Samsung Moderator
Samsung Moderator
Options
Projectors & Other TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01001086/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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