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Original topic:

Samsung TV Plus age restriction

(Topic created: 07-09-2021 12:40 PM)
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jjraphael77
Constellation
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‎07-04-2021 03:49 PM (Last edited ‎07-09-2021 12:35 PM by Samsung Moderator ) in 

Projectors & Other TVs

I get the following message "Need to be older than 13 to access Samsung TV" please need help. I've tried uninstalling the app and reinstalling it.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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‎07-09-2021 12:40 PM in 

Projectors & Other TVs

Thank you for reaching out. I certainly understand how frustrating this can be. I would recommend reaching out to our Samsung Accounts team directly at (855) 795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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usersuqlu1Y5Lt
Constellation
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‎03-27-2022 07:30 AM in 

Projectors & Other TVs

I keep getting an error message saying I haven't to be 13 to use samsung tv plus app and I am above 13

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