Solved: Samsung TV Plus age restriction - Samsung Community

jjraphael77 · ‎07-04-2021

I get the following message "Need to be older than 13 to access Samsung TV" please need help. I've tried uninstalling the app and reinstalling it.

SamsungAdam · ‎07-09-2021

Thank you for reaching out. I certainly understand how frustrating this can be. I would recommend reaching out to our Samsung Accounts team directly at (855) 795-0509 for further assistance.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungAdam · ‎07-09-2021

Thank you for reaching out. I certainly understand how frustrating this can be. I would recommend reaching out to our Samsung Accounts team directly at (855) 795-0509 for further assistance.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

usersuqlu1Y5Lt · ‎03-27-2022

I keep getting an error message saying I haven't to be 13 to use samsung tv plus app and I am above 13

Original topic:

Samsung TV Plus age restriction

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