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Original topic:

Samsung un65mu800dfz TV pic changing

(Topic created: 08-04-2023 08:27 AM)
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Barnes08R6
Cosmic Ray
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Projectors & Other TVs
For some reason my TV will be bright and then the picture will go dark but not black. It'll stay a dark picture for a while then I'll go back to Bright for a while and it keeps going back and forth. Is this due to the one connect box telling the TV to change the brightness of the picture?
Thank you

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hi there! That sounds like the eco sensor. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to Settings > General > Eco Solution > Ambient Light Detection. That will allow you to toggle the function off and on as you see fit. 

 

Let us know if you need any additional assistance in the future!  

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hi there! That sounds like the eco sensor. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to Settings > General > Eco Solution > Ambient Light Detection. That will allow you to toggle the function off and on as you see fit. 

 

Let us know if you need any additional assistance in the future!  

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Barnes08R6
Cosmic Ray
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Projectors & Other TVs
Ok thank you
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