Original topic:

65 Inch Frame has vertical Yellow “Bar”

(Topic created: 2 weeks ago)
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rjpandtlh
Asteroid
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QLED and The Frame TVs

IMG_6375.jpeg

Hello,

Does anyone have any idea what this yellow “bar” could be caused by? It just appeared (on the left side of the screen - vertically) and won’t go away. I’ve tried the picture test and resetting, different inputs, and got nowhere. Ideas? 

Thanks,

rjpandtlh

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6 Replies
GaryB82
Galactic Samsung Care Ambassador
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QLED and The Frame TVs

It looks like the display lighting is going bad and the TV needs to have a tech check it out and repair it.

https://www.samsung.com/us/support/contact/



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rjpandtlh
Asteroid
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Hello GaryB82,

Thanks for the reply and advice, I was hoping it would be a something I could repair myself, IE: replace a ribbon or control board or something. I appreciate the response, I will look into it!

 

Best,

rjpandtlh

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GaryB82
Galactic Samsung Care Ambassador
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Its hard to tell without having a tech diagnosis what the issue is.



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rjpandtlh
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Right on, I was seeing (and hoping) maybe someone has gone through something like this that they may know a “do it yourself” fix for. 

Thanks again,

rjpandtlh

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CasualMember
Comet
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QLED and The Frame TVs
Sorry, but it seems like a screen issue with the Frame.
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rjpandtlh
Asteroid
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QLED and The Frame TVs

Hello CasualMember,

Thanks for the reply. Yea, I agree. That seems to be the case w/ a lot of these Frames - Screen issues after one or two years, for sure 🫤. I’m hoping it’s an “cheap”, easy fix though. I have a Samsung ES8000 that was giving me problems after a few years of heavy use, swapped out a bad ribbon cable and it’s still going strong to this day, years later. 

Cheers,

rjpandtlh