CNN GO on my smart tv doesn't work

[userv7nscwdkvd]

I have the 2019 43" smart Qled tv and I cant get CNN GO app.  Please update the app software so we can access this especially with the pandemic going on

[Anonymous]

If the CNNGo app is not shown in the store on your television, this would mean that CNN has not provided a compatible version for your television.

[userv7nscwdkvd]

That's too bad as I just purchased the qled 43 inch a couple months ago.  Is there any way for samsung to do an update so cnn go work?

[Anonymous · Accepted solution]

Unfortunately, the apps provided in the store come from the developers. You can contact CNN's website to see if they plan to release a compatible app.

[usercV3BAJr3F0]

This is a lame response. Why doesn't Samsung make a translator so that all apps are available on all TV's?

I shouldn't have buy a particular TV jsut to get a particular app

AND

Developers shouldn't have to develop a unique app for EVERY ONE of your TVs....

Fix this please...

Same problem on - (SAMSUNG 65-inch Class Crystal UHD TU-8000 Series - 4K UHD HDR Smart TV with Alexa Built-in (UN65TU8000FXZA, 2020 Model))

[userAyOtGHdncN]

This is so lame. I just bought this exact tv today and I'm wondering why i can't get CNN... I am returning this tv tomorrow. 

[userk2seJ8oFiI]

Agree "lame" it may be our problem but Samsungs fault. I'm sure folks will consider when making future purchase dessions or when reccomdations 👎👎👎

[userk6RgFZxkZx]

This is the stupidest thing ever.

the fact that my $1700 TV cant have simple apps that a 30$ stick has is ridiculous. Its political bull poop. And Samsung is just being penny pinchers. They are trying to force people to use their new tv streaming services. Boooooooo

[usero6ensQtx8N]

I just got an 82 inch Black Friday purchase. Extremely disappointed that the CNN app isn't available. Such a common app  I would've never known to check if its available on Samsung. I'm glad I didn't throw out the box, I'm going to have to return the TV. 

[Akyuragaz]

agreed! this is ridiculous!