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Cache clearing on Samsung qled q70 2019

(Topic created: 09-12-2021 04:52 AM)
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userC2VX04mMzY
Constellation
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QLED and The Frame TVs
  • How do I clear the cache on my Samsung qled q70 TV. I am experiencing constant buffering only on the discovery plus app when it's commercial time, the app peeps recommended hard booting the TV and reinstalling the app which I did and it worked for about 3 days.
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SamsungLK
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying these steps

 

Turn on your Samsung TV.
Press the Home button on your remote control.
Open Settings.
Select Apps.
Open System apps.
Select the app whose cache you want to clear.
Select “Clear cache”.
Confirm by pressing OK.




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 Reply
Solution
SamsungLK
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying these steps

 

Turn on your Samsung TV.
Press the Home button on your remote control.
Open Settings.
Select Apps.
Open System apps.
Select the app whose cache you want to clear.
Select “Clear cache”.
Confirm by pressing OK.




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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