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‎06-25-2024 10:40 AM (Last edited ‎06-26-2024 08:55 AM by SamsungJustin ) in
QLED and The Frame TVsMy one connect box is not sending HDMI signals to the TV. I've checked all of the devices and replaced HDMI cables which did not resolve the issue. Is theres a way to by pass the one connect box because it's making my TV nearly useless
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‎06-26-2024 08:55 AM (Last edited ‎06-26-2024 08:58 AM by SamsungJustin ) in
QLED and The Frame TVsSadly no, there's no way to bypass the one connect. If you're getting a no signal error please check out the following troubleshooting: http://www.samsung.com/us/support/troubleshooting/TSG01109043/
If the one connect is not working at all, service would be required. To have service set up please visit: HTTP://www.samsung.com/us/support/service
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‎06-26-2024 08:55 AM (Last edited ‎06-26-2024 08:58 AM by SamsungJustin ) in
QLED and The Frame TVsSadly no, there's no way to bypass the one connect. If you're getting a no signal error please check out the following troubleshooting: http://www.samsung.com/us/support/troubleshooting/TSG01109043/
If the one connect is not working at all, service would be required. To have service set up please visit: HTTP://www.samsung.com/us/support/service