Issue with "One Connect" device

[GoAlRomBor]

Greetings.

Suddenly, the referred device (Model SOC1001NA) begun to auto-power on the TV (Samsung QLED). I did power off using the remote control and 1 minute after, the TV goes back to power on. 

I already reset the device (from the remote; all components: device and SmartHub) ant the issue remains; device's firmware is fully updated. 

Really appreciate your prompt and valuable feedback.

[Samsung_Moderator · Accepted solution]

Hi @GoAlRomBor!  Thank you for reaching out and welcome to the community.  It sounds like one of your devices is sending a signal to the television causing it to turn on.  To stop this, you'll need to turn off Anynet+ on your television.  The steps are in the link that follows:

https://www.samsung.com/us/support/answer/ANS00077511/

Give this a try, and it should rectify your issue.  If not, please let us know, and we can look into additional troubleshooting.

Thank you for being a Samsung customer!

[GoAlRomBor]

Greetings.

I solved the issue (a) disconnecting the coaxial cable from the One Connect (OC) device (main issue) and another device (a Roku) from one of the HDMI ports, and (b) resetting the OC to fabric defaults.

Thanks for your valuable feedback.