Original topic:

OLED S95B Series QN65S95BDFXZA screen saver

(Topic created: 09-12-2023 09:33 AM)
2941 Views
BizSAR
Cosmic Ray
Options
QLED and The Frame TVs

When watching over the air/antenna programs, the TVs screen saver comes on every few minutes and is really annoying.

Anyone have this issue too, and how did you fix it, if so?
I can't find any USB update files for this model either.
113 Replies
Litorall
Asteroid
Options
QLED and The Frame TVs
For example: https://youtu.be/3sufDRz_v2w?si=gP-ADXjXuHDXl4Nz

You will need to search yourself to find exactly where to turn off the screen saver.
AZPhotog
Asteroid
Options
QLED and The Frame TVs

On the S95B, the screen saver is hard coded into the firmware and cannot be controlled via standard user menu's.  

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Johnnyrockets
Constellation
Options
QLED and The Frame TVs

Having the exact same issue here. Did you find a resolution? I tried contacting support but they were decidedly unhelpful with generic factory reset advice..... idiots. 

BizSAR
Cosmic Ray
Options
QLED and The Frame TVs
I cpntacted them about a firmware update, but I guess I have the latest already. Still trying to find a solution other than the service menu. I might try that as a last resort
userCThtBFBJ3z
Cosmic Ray
Options
QLED and The Frame TVs

Same! Pretty  frustrating! šŸ˜¤

No changes on my part. Had to have been a recent firmware update. 

userCThtBFBJ3z
Cosmic Ray
Options
QLED and The Frame TVs

Can't even watch a game. F'ing HATE this TV now! 

DeltaFlush
Constellation
Options
QLED and The Frame TVs

I'm having this issue as well.

BizSAR
Cosmic Ray
Options
QLED and The Frame TVs
Anyone go through Samsung support about this yet? I'm hoping to soon.
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AZPhotog
Asteroid
Options
QLED and The Frame TVs

Same issue for me. Was away for the summer, and when I returned, the issue stated by the OP was present on my display. I did find (albeit annoying) that after a few cycles of volume clicks to interrupt the screen saver, it eventually went away. But a permanent fix is needed!

AZPhotog
Asteroid
Options
QLED and The Frame TVs

@SamsungCaleb has this issue been reported to the development team, or can I create a formal service request ticket?  Please advise on this.  Thank you!