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ā03-15-2024 01:48 AM (Last edited ā03-27-2024 07:01 AM by SamsungJustin ) in
QLED and The Frame TVsPermanent fix for eARC Soundbars:
Goto All Settings \ Sound \ Expert Settings
Switch eARC to Auto
I've been using it like that for days and days - no drops!
=================================================================
Temporary fix for non-eARC Soundbars:
Goto
All Settings
Sound
Expert Settings
DiGital Output Format
Select PCM
Works for me. Couple of hours without a single drop.
Id suggest we each take this with your local Samsung distributor. The more pressure we put on them the better.
==============
Original Story:
I have a per of QN90c 75" TV and a Q990B soundbar.
After the TV was updated I immediately noticed sound drops with my soundbar. The drops would come at random intervals. Resetting the TV does not help. Neither does changing sound modes. Output via TV Speakers seems to be working fine drops-free.
Searching online i found a few more similar cases with different Samsung TV models and Samsung soundbars affected by the same firmware.
Here's one:
issu with sound after last update - Version 1402.5 - S95C : r/S95C (reddit.com)
Solved! Go to Solution.
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ā04-25-2024 08:13 AM in
QLED and The Frame TVsMy TV is on 1410.1 now in the US. I have Auto Update off but somehow its on 1410.1. I also noticed it was on the Samsung website this morning.
Testing it now for audio drops. Playing a little Slayer on Amazon music which would drop nonstop.
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ā04-25-2024 09:10 AM in
QLED and The Frame TVsNo issues with drop outs. This looks like it fixed the issue.
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ā04-25-2024 04:22 PM in
QLED and The Frame TVsMy 65Q90C is downloading the software update now for 1410. Updating OTA on tv. Will post when completed and reviewed
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ā04-25-2024 08:53 AM in
QLED and The Frame TVsStill not available in UK
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ā04-25-2024 11:57 PM in
QLED and The Frame TVsThere is an ability to download updates directly using the link.
https://www.samsung.com/us/support/downloads/?model=N0060575&modelCode=QN77S95CAFXZA
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ā04-28-2024 11:51 AM in
QLED and The Frame TVsDoes anyone in EU tried to install it?
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ā04-29-2024 05:15 AM (Last edited ā04-29-2024 05:18 AM ) in
QLED and The Frame TVsI would not recommend installing different country firmware.
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ā04-25-2024 05:15 PM in
QLED and The Frame TVsJust completed OTA update in US to 1410. Update went through with no problems. Updated over the air on the Q90C. No more dropouts, they fixed the settings shortcut feature so it stays open long enough to make changes.
I am still getting some static intermittently when set to hdmi (could be my unit/cable/use if bad cable previously). Static went away after a few seconds of Dolby atmos watching.
***** still not fixed: the 65Q90C when the setting āHDMI-eARC Mode is set to āAutoā, regardless of source or codec, the soundbar Q990C defaults to āstereo pcmā only!! Only way to fix this issue is to set the eARC mode to āoffā to obtain proper sound settings.
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ā04-26-2024 09:23 AM in
QLED and The Frame TVsAnyone in Texas get the auto update? Still waiting.
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ā04-26-2024 10:16 AM in
QLED and The Frame TVsStill isn't available In the UK