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05-07-2021 01:36 PM in
QLED and The Frame TVsI purchased a new Samsung Q80A TV and I love it.
I'm just disappointed in the remote for it.
The good news is that the new remote has a solar powered rechargeable battery. If you leave the solar cell up on the table you should never have to worry about batteries.
The BAD news is that this new remote does NOT have an "Ambient button." I used the Ambient mode on my older TV and on this new one when I turned the set off I realized this button was no longer there. Instead of just clicking the power button off as before, you need to hit "home" on the screen and then move over to the Ambient icon and click it there. I guess it's not a big deal, but its not nearly as convenient as before.
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05-07-2021 02:26 PM in
QLED and The Frame TVsWe appreciate the the feedback and will be forwarding it accordingly.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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05-07-2021 02:26 PM in
QLED and The Frame TVsWe appreciate the the feedback and will be forwarding it accordingly.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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07-09-2021 08:59 AM in
QLED and The Frame TVsModel BN59-01357A solar power/ never worked and I have not been able to have it replaced or repaird by SAmsung QLED65 4k not even 2 months old
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07-09-2021 10:26 AM in
QLED and The Frame TVsI will be happy to look in to your case. Please send the full model and serial numbers to this PM Link.