Samsung QN55Q60TA TV overheating in the lower right corner

[uscachi]

My Samsung QN55Q60TA TV is overheating in the lower right corner, and lines have already appeared on the screen (see photo). I've noticed this is a recurring issue, but what concerns me the most is that due to the high temperature, the screen is starting to melt, which could potentially cause a fire. Therefore, I strongly urge Samsung to correct this issue and recall all TVs with this defect before an accident occurs.

[user_ams007]

I'm sorry that you are experiencing problems with your TV. It seems that something is causing the lines on the screen, Please open your Settings menu and select the Support option and select Device Care, and run the application to see if there are any hardware-related issues, I also recommend you contact Samsung Support directly to see what options are available for you,

+1 800-726-7864

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! This is something that will need to be looked at directly by Samsung. Please call in directly at 1 (800) 726-7864. Or send me or any of the other moderators a private message with the following information.

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