Samsung QN90a black screen

[D1ckRiggles]

I have a Samsung QN90a 65 inch. I bought it roughly 2 years ago. I was playing ps4 tonight and excited out of a menu to regular game play and the TV seemed to freeze up briefly as it exited the menu and just stayed black. I have sound and if I shine a flash light I can see a picture. Can anyone please help me? 

[gwid0w]

Try unplugging your video cable where it connects to the screen and plug it back in. I have that problem with my ultra wide monitor, and this seems to fix it.

[D1ckRiggles]

I have 2 things hooked up to the tv, hdmi from a ps4, and a firestick. Do you mean those?

[Toni534]

The HDMI from your PS4

[D1ckRiggles]

I tried unplugging them all. Tried unplugging the t v for a little bit after I did that.Tried it again still the same. Stuck the h d m I back in, gave it a wiggle, still the same. Is it in any way possible my ps4 caused this???

[Toni534]

Is it just when you're using your PS4 or is it always like that

[D1ckRiggles]

Always. So last night, which stinks, because I barely ever play video games anymore, i got that hogwarts game for Christmas lol so I was bored and said what the hay, decided to play. I was a big gamer in my 20's but now un my 40's not so much. Anyhow, I paused the game like 20 seconds, and as I exited the menu the tv kinda seemed to freeze briefly , it was perfectly timed with the menu exit, went black then all I had was sounds. At forst I thought that something froze up, it was timed so perfectly. But I tried everything. I can see the image with a flashlight, I have sound as well

[Toni534]

Okay well, based on how sound works and you can see with a flashlight, the most likely issue your TV's backlight is non functional or somehow turned off.

[D1ckRiggles]

Is it possible the ps4 caused that??

[Toni534]

No, your PS4 can't cause damage like that to your TV. Worse thing it could do is ruin your hdmi port, which it didn't