DaveinDC
Constellation
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Monday in
QLED and The Frame TVsMy Samsung 55” frame tv often flickers/flashes a black screen. All HDMI cables have been checked and they are in good working order. WiFi isn’t an issue. This has happened across multiple apps (Netflix, peacock, max, etc.) and has happened at random times of the day. Software has been updated less than 24 hours ago.
what could the issue be? Should I return the tv for another?
2 Replies
MrGhoul
Sun
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Monday in
QLED and The Frame TVs
Try unplugging the tv from the outlet for 5 mins, then plugging the tv back in. See if that helps at all. If it continues, you could also run a diagnostics check from the tv settings.
DaveinDC
Constellation
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yesterday in
QLED and The Frame TVsI should have mentioned that I’ve already done this. All basic steps have been taken. I’m looking for a more advanced/technical answer.