Original topic:

Screen flashes black

(Topic created: yesterday)
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DaveinDC
Astronaut
Options
QLED and The Frame TVs

My Samsung 55ā€ frame tv often flickers/flashes a black screen. All HDMI cables have been checked and they are in good working order. WiFi isnā€™t an issue. This has happened across multiple apps (Netflix, peacock, max, etc.) and has happened at random times of the day. Software has been updated less than 24 hours ago. 

what could the issue be? Should I return the tv for another? 

2 Replies
MrGhoul
Sun
Options
QLED and The Frame TVs
Try unplugging the tv from the outlet for 5 mins, then plugging the tv back in. See if that helps at all. If it continues, you could also run a diagnostics check from the tv settings.
DaveinDC
Astronaut
Options
QLED and The Frame TVs

I should have mentioned that Iā€™ve already done this. All basic steps have been taken. Iā€™m looking for a more advanced/technical answer. 

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