So my Samsung Frame TV is connected to the internet. Not only does it say it's connected, but if I go to the apps, and choose NetFlix and scroll up to a recently watched show and hit enter, everyhing is fine and I can watch that show on Netflix.
BUT if I try to simply click on the NetFlix tab (or Amazon Prime or Youtube or anything else), it says it's not connected and goes through the Smart Hub Connection Test and fails (Unable to complete Gateway Test).
Clearly there is something wrong with the Samsung Smart Hub Connection app, since I'm connected to the internet but this link doesn't think I am.
I've tried entering the IP info manually (as other have suggested), but that doesn't work. Like I said, I am connected to the internet... juts don't know ho to make the Smart Hub realize that.
The app makes no difference. I was able to re-set the Smart hub and re-input everything. Then it worked fine. 24 hours later, the same issue is occurring. SO I guess i have a workaround.. I can just reset everything... But this is stupid. No reason why it's always worked before and now it doesn't.
There is no Support option under Settings. When I go into settings, the only options are
Dynamic (Picture Mode)\ Standard (Sound Mode) TV Speaker (Sound Output) Off (Game Mode) Off (Caption) Off (Sleep Timer) Connected (Network)
I was able to get it working again. I deleted the Samsung TV device on the App. I tried to add it back, it found the device. Although it wouldn't actually add the device back to the app, the next time I tried to connect Youtube or Netflix on my TV, it worked. That was two days ago and it's still working.
