Original topic:

TV won't power on

(Topic created: 12-09-2024 12:45 PM)
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slsspector
Constellation
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QLED and The Frame TVs

My 75 inch Samsung QLED TV won't turn on.  I have gone through the suggestions I found on line, and those sources is the next step is to consult a repair service.  Facts:  I plugged the TV into another outlet I know is working.  No red light came on and no sign the TV had power.

I was watching the TV a few days ago when the TV turned itself off without warning.  It hasn't worked since.

Can you suggest next steps  Thank you

 

 

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GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs

Your next step would be to contact a Samsung Service Center for possible repairs 

https://www.samsung.com/us/support/service/locations/



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs

Your next step would be to contact a Samsung Service Center for possible repairs 

https://www.samsung.com/us/support/service/locations/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


slsspector
Constellation
Options
QLED and The Frame TVs

I did  Thanks.  The service provider Artur took off the back of the TV, and tested the two Printed Circuit Boards, announced one had to be replaced and the other could be repaired.  For $430 he is replacing and repairing the boards (he left the TV took the boards).   He mentioned to me that gone are the days when you can buy a tv and expect it to last 10 years.  I appreciate all the help, and I liked Artur.

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