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‎11-13-2021 04:03 AM in
QLED and The Frame TVsMy tv is Samsung OLED Smart TV QN65QN800AFXZA Was working fine last night! We just had the tv installed after waiting two weeks, now this! Need some help with this ASAP!
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‎11-13-2021 09:44 AM in
QLED and The Frame TVsHello, I'm terribly sorry to hear about this recent experience, and can definitely understand your frustration. It sounds like you likely have a power concern and attached the troubleshooting article for further assistance- https://www.samsung.com/us/support/troubleshooting/TSG01001086/
- If the troubleshooting steps did not help above and you are out of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/
-or private message me with your full model and serial number to review warranty service options: https://bit.ly/3p4UuiW
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎11-13-2021 09:44 AM in
QLED and The Frame TVsHello, I'm terribly sorry to hear about this recent experience, and can definitely understand your frustration. It sounds like you likely have a power concern and attached the troubleshooting article for further assistance- https://www.samsung.com/us/support/troubleshooting/TSG01001086/
- If the troubleshooting steps did not help above and you are out of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/
-or private message me with your full model and serial number to review warranty service options: https://bit.ly/3p4UuiW
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.