I don't have an Art Store membership. I have just purchased some artwork for my Frame TV. But I no longer see them in My Collection where I found them in Purchases.
I did a factory reset and reconfigured the TV. But that did not bring them back.
Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html
