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11-03-2020 07:04 AM in
QLED and The Frame TVsAfter updating to the latest firmware, youtube now has issues.
Before I had no issues whatsoever playing 4K60fps videos with a network connection of over 100,000 kbps and a healthy buffer....now it's constant loading and defaulting to 360P.
Please look into it.
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03-09-2021 09:34 AM in
QLED and The Frame TVsSome good news to add to this thread: I called Samsung support and reported the problem. They had a tech come out and install a new wireless board. This fixed the problem for me and I've now turned off automatic updates. Hopefully nothing breaks in the future and I don't have to gamble. If you still have warranty coverage, I suggest going this route.
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11-04-2020 12:22 AM (Last edited 11-04-2020 12:42 AM ) in
QLED and The Frame TVsHello,
I have the exact same issue as you described, here on Q8DN after update to 1310.4.
I tried to reset the Youtube app, reinstall it, use it without an account, but nothing helps.
I took a speedtest on my TV and i have ~310mbps download speed.
If i try to access youtube from tv internet browser is works very well on 4k60fps and so on.
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11-09-2020 11:16 AM in
QLED and The Frame TVs
@Anonymous wrote:Hello,
I have the exact same issue as you described, here on Q8DN after update to 1310.4.
I tried to reset the Youtube app, reinstall it, use it without an account, but nothing helps.
I took a speedtest on my TV and i have ~310mbps download speed.
If i try to access youtube from tv internet browser is works very well on 4k60fps and so on.
What version of the youtube application do you have, I can see the latest version 20201104 00 RC01. I did not update yet my TV, stil waiting
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11-11-2020 12:20 AM in
QLED and The Frame TVsI've tested with this new version and now I can open videos with 4k but it freezes every 4-5 secs... with other devices at the same network and before the update these videos were reproduced smoothly.
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11-11-2020 12:36 AM in
QLED and The Frame TVsSame here after youtube app update.
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11-09-2020 11:18 AM in
QLED and The Frame TVsWhat version of the youtube application do you have, I can see the latest version 20201104 00 RC01
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11-09-2020 11:30 AM in
QLED and The Frame TVs
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11-09-2020 12:25 PM in
QLED and The Frame TVsi have the same version of youtube app on my Q8DN
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11-10-2020 03:08 PM (Last edited 11-10-2020 03:10 PM ) in
QLED and The Frame TVsNothing has changed?
I was hoping the new youtube app
version would correct the problem.
Currently it is 20201108 rc00
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11-18-2020 12:47 AM in
QLED and The Frame TVsYoutube app is broken still.
4k videos are perfectly fine when watching from TV's web browser.