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Original topic:

error code 70012 on FRAME tv

(Topic created: 10-16-2023 07:09 PM)
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JB007
Constellation
Options
QLED and The Frame TVs

I have a 43" 2023 Samsung frame TV, when trying the 2 months free trial for art I get the error code 70012.

The software version is up to date.

I have reset the smart hub.

 

Any suggestions

13 Replies
Avc88
Constellation
Options
QLED and The Frame TVs

Same problem

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thornton7044
Constellation
Options
QLED and The Frame TVs

Just unboxed ours and have the same error message. Can’t try any art or confirm the free subscription. Also no work around to jump to a paid subscription. 

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Jujusummer
Constellation
Options
QLED and The Frame TVs

Same problem. Bought this 75 inch frame TV due to art mode, received it today but the art mode is not working. 

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lesley2
Constellation
Options
QLED and The Frame TVs

I am having the same issue. 

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