JUMP TO SOLUTION Solved

Original topic:

So what happened with the update 2014.1 for my Q80T whenever I get to 83% this happens tried 5 times

(Topic created: 06-18-2021 06:22 AM)
2606 Views
userltUNB77AZ2
Constellation
Options
QLED and The Frame

23C076B2-6A68-448E-86A1-DDEBFBA1C6E5.jpeg

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Diaboyos
Honored Contributor
Options
QLED and The Frame
This was the answer for someone else with the same problem.

"Have you tried connecting it via Ethernet to see if the issue persists? Have you tried a smaller thumb drive formatted in FAT32?"

View solution in context

4 Replies
Solution
Diaboyos
Honored Contributor
Options
QLED and The Frame
This was the answer for someone else with the same problem.

"Have you tried connecting it via Ethernet to see if the issue persists? Have you tried a smaller thumb drive formatted in FAT32?"
userltUNB77AZ2
Constellation
Options
QLED and The Frame

how do you do ethernet option or fat32

0 Likes
Reply
Diaboyos
Honored Contributor
Options
QLED and The Frame
The other person was trying to do the update via wireless so they suggested connecting the TV via Ethernet cable from the router or downloading the update onto a thumb drive formatted in FAT32. The thumb drive option worked for them.
0 Likes
Reply
SamsungJam
Community Manager
Community Manager
Options
QLED and The Frame

Here's a link with how to set up the television with an ethernet connection: https://www.samsung.com/us/support/answer/ANS00079028/. and here's a link with info on updating your thumb drive to FAT32: https://www.wikihow.com/Format-FAT32


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
Reply