Bixby Neglect

[Jess04]

Hey Samsung,

Are you just going to hand over voice assistant control to Google? Because that's what it seems like since you've neglected Bixby over the last 5 years. I asked it today, "How to sync the clipboard from a samsung smartphone to a samsung tablet?" and it's reply was to direct me how to unlock my phone. The word, "unlock" wasn't even in my question! Its hardly helpful anymore. Especially when you removed useful features elsewhere.

You removed the abily to unlock your phone with your voice. You removed the ability to point your camera at food and have it show you the estimated nutritional values. Focusing so much on health tech with the Galaxy Watches and Galaxy Rings, its surprising that you would have removed such a useful features. Yet you left the ability to scan a wine label to see what meals to pair with it?! Unless you forgot about that feature. If you're truely going to discontinue your cloud, as you've already deconstructed, then maybe you can allocate more focus on Bixby and it's improvement.

[asha_kanta_sharma]

Bixby definitely had a lot of potential when it launched, but it seems like the pace of its development hasn’t matched the competition, especially as Google Assistant and other voice assistants have become more feature-rich and integrated with more services and devices. The issue you mentioned with your query about syncing clipboard data, where Bixby gave a response unrelated to the question, is another example of how it may not be as responsive or accurate as it once was. That’s especially annoying when it's meant to provide quick, useful answers.