Original topic:

Bixby unable to take screenshot due to security setting

(Topic created: 03-26-2023 10:50 AM)
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Rabe
Constellation
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Samsung Apps and Services
I've looked at my security settings and I have tested having everything turned on every Bixby app And it still says it is unable to do screen captures due to a security setting. What security setting is it talking about?

I am trying to take a screenshot because my outlook complains that I'm not logged into my mail account but doesn't seem to have a button that actually says log in after I put in my password and Samsung won't help me without screen shots.










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Yamialex224
Honored Contributor
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Samsung Apps and Services
What app
Banking apps
Carrier apps
Streaming apps
Payment apps
You can't screenshot cause of personal info
Go to the website and log in and you can screenshot. I had to do that before
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dte230
Galaxy
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Samsung Apps and Services
I don't use Bixby in fact Samsung ought to just retire that thing but there should be when you pull down your screen a screenshot button, so that when you're looking at a screen all you have to do is pull down the menu from the top a little bit and hit the screenshot button. My A14 and S23 also have a take screenshot button on it as well so I don't know how old or what model
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Rabe
Constellation
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Samsung Apps and Services
The pull down screenshot button doesn't work either
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