Solved: Can't send MMS text on Galaxy phone - Samsung Community

Jeybo · ‎03-12-2021

I recently got a s21 ultra with AT&T service. I am unable to send picture texts via MMS. Any suggestions?

SamsungRei · ‎03-16-2021

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439 If the MMS is still not working, you will need to follow up with your service provider for additional troubleshooting.

If the carrier is unable to resolve this in addition to the troubleshooting, the phone will need to be evaluated by a certified technician.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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usercOpGrJqpKL · ‎03-12-2021

did you do a recent update? my phone 21 ultra is currently updating and I'm scared... updates seem to mess up battery life.. connection and messaging the phone worked perfectly out of the box and I have to send back this one..

Cyberbuilder · ‎03-12-2021

Make sure your APN settings are set properly.

rkj · ‎03-12-2021

4888. 4888488 I don't remember

rkj · ‎03-12-2021

my :mobile_phone: I don't know what the heck I'm doing

user751201tmO21 · ‎03-12-2021

Using "which" messaging app?

Jeybo · ‎03-12-2021

message+, samsung message, google messaging. I have tried all those

Jeybo · ‎03-12-2021

I have used message+, samsung message and google messaging. It doesn't matter which message app I try. I have had phone and sim card replaced. New one is doing same as old. one.

KCrosby · ‎03-12-2021

did you check your settings within the messaging app to see if the MMS limit is lower than your picture size?

Jeybo · ‎03-12-2021

I can send thru FB messenger.

Original topic:

Can't send MMS text on Galaxy phone

1 Solution