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Original topic:

Google play store service updates won't update

(Topic created: 12-31-2022 08:28 AM)
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irbs
Galaxy
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Samsung Apps and Services

Wont update after it tells me to 

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user3NEiKoqpFH
Asteroid
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Samsung Apps and Services
Google play system
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alon646
Asteroid
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Samsung Apps and Services
Try going to the app info of the Settings app and clearing the storage. (Don't worry, this will not reset all your settings to default).
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user3NEiKoqpFH
Asteroid
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Samsung Apps and Services
Tried that
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alon646
Asteroid
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Samsung Apps and Services
Was it resolved by updating the Google Play System?
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user3NEiKoqpFH
Asteroid
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Samsung Apps and Services
No
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howard22
Constellation
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Samsung Apps and Services
The Google play system needs to be downloaded from an outside source. I was stuck on the july version for a while
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, We understand how frustrating it is to receive a notification to update and not be able to. These steps should help:

1. SET CORRECT DATE AND TIME

Open Settings on your phone and go to General Management.

Tap on Date & time. On the next screen, enable Automatic date & time. If it’s already enabled, turn it off and then re-enable it.

2. CLEAR CACHE AND DATA

This is also a well known method to fix the update issue. All you need to do is a clear the cache for Play Services and Play Store. If the problem continues, then try clearing data for them as well.

Rest assured, clearing cache or data will not remove apps or delete data from your phone. However, clearing Play Store data will reset its settings to default.

https://www.samsung.com/us/support/answer/ANS00077611/

3. ENABLE PLAY SERVICES

It is possible that you, or someone else using your device, might have accidentally disabled Google Play Services while playing around with settings. If that’s the case, then Play Services won’t update. To fix it, you need to enable Play Services.

For that, follow step 1 and 2 of Clearing cache solution mentioned above. Then under Play Services, tap on Enable. Only if it’s disabled, you will see the Enable option; otherwise, you will see Disable. Once enabled, restart your phone or tablet, and Play Services will update automatically in the background. So, wait for some time and then try using the problematic app.

4. DISABLE PLAY SERVICES

As Play Services is a system app, you cannot uninstall it. That is where disabling it comes into the picture.

To disable it, follow step 1 and 2 of the Clear cache method i.e., go to Settings > Apps > Google Play Services. Here tap on Disable.

5. RESET APP PREFERENCES

Many times resetting app preferences also helps in fixing the Play Services update issue. To do so, go to phone Settings > General Management > Reset options. Tap on Reset app preferences.

6. UNINSTALL UPDATES

To uninstall Play Services updates, go to Settings > Apps > Google Play Services. Tap on the three-dot icon in the top-right corner and select Uninstall updates.

7. UPDATE GOOGLE PLAY SERVICES

If you search for Google Play Services on Play Store, rarely, you will see the app. However, open it through the link, and you are taken to its page. Tap on Update (if available).

If these steps do not allow Google Play to update, and you are still receiving an update notification, we recommend submitting an error report through the Members app after duplicating the concern, and reaching out to Google directly regarding their app.

moebetta
Halo
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Samsung Apps and Services
My Google play store is stuck on July 1 2022,

Cover image


I've forced stopped, cleared cache, uninstalled updates, rebooted, but won't update. 

moebetta
Halo
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Samsung Apps and Services
SSScreenshot_20221231_111647_Google Play Store.jpg
Dmoore39
Comet
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Samsung Apps and Services
Have you tried "reset network settings"??
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