JUMP TO SOLUTION Solved

Original topic:

Is Samsung financing being discontinued?

(Topic created: Tuesday)
1148 Views
Bsands29
Halo
Options
Samsung Apps and Services

I received an email, saying that TD Bank and Samsung are ending their partnership. Did anyone else receive this email. I called to confirm this with TD Bank cs. They will be closing my and other user accounts. I'm upset I have 6 yrs of credit history being erased 

41 Replies
meself
Honored Contributor
Options
Samsung Apps and Services
Didn't know that was ending knew there was a site issue not long ago as they did updates
0 Likes
Bsands29
Halo
Options
Samsung Apps and Services
The site issues I remember happening. It was when they transitioned to the new website./Portal. I wish there was a way to transition people's accounts to a another bank without having to close accounts.
TipsyTrex
Black Hole
Options
Samsung Apps and Services
The screenshot you provided states that you just need to update your payment method before January 30th to prevent account termination.
Bsands29
Halo
Options
Samsung Apps and Services
Yes you are correct I did that, but I also spoke to TD Bank C.S. I specifically asked could I use that financing account with another retailer listed in the website. I was told "your account will be closed and lose access to the credit line" so maybe Samsung is going with another bank for financing?
riskybzns
Asteroid
Options

they are using affirm...and if you ask me they are trash. they don't business the way td bank or synchrony does loan payments.

0 Likes
userBrh8oG9ebW
Constellation
Options
That is only for your care plus phone insurance, TD bank will no longer be with samsung , but if you have a credit balance still go to samsung finance.
0 Likes
Bsands29
Halo
Options
Samsung Apps and Services
:1732925574413.jpg
0 Likes
userul0ETmGEml
Constellation
Options
Samsung Apps and Services

I didn't get the email, but I got the exact same thing as a pop-up when I tried to buy a new phone this morning using Samsung financing

0 Likes
Dodino
Constellation
Options
Samsung Apps and Services

I didn't receive the email, but I received a letter from the bank with the same meaning. I Googled it, and only found this threat, nothing else. The last time I used the credit line was a week ago on Black Friday, and there were no issues.

 

0 Likes