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ā07-25-2024 06:14 PM (Last edited ā08-20-2024 05:53 PM by SamsungJoJo ) in
Samsung Apps and ServicesSo I keep getting emails in regards to changes made to the samsung financing site. At first it was about a new site they were moving too. Next was about the site being down for a couple days. Then it was about needing to reset my password. Unfortunately, I am still unable to log into the site. Is anyone else having issues with this?
Solved! Go to Solution.
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ā07-29-2024 07:52 AM in
Samsung Apps and ServicesI have been trying to call TD Bank/ Samsung Financing for at least a week (July 23, 2024). I've tried multiple different numbers and still the same - hold for more than 30 minutes at a time. I even called Samsung Accounts twice and each time they gave me a completely different number. All I need is my account number in order to log in to their new site (as of July 19, 2024) so that I can pay and manage my account. The new portal isn't recognizing my username or password, and I can't do a password reset or username lookup without the account number, which I don't have and none of my communication from them indicates. Am I supposed to let my bill be late so they will call me?
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ā07-29-2024 08:06 AM in
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ā07-27-2024 10:25 AM in
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ā07-27-2024 10:45 AM in
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ā07-27-2024 10:53 AM in
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ā07-27-2024 11:07 AM in
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ā07-27-2024 10:46 AM in
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ā07-27-2024 10:53 AM in
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ā07-27-2024 11:42 AM (Last edited ā07-27-2024 11:44 AM ) in
Samsung Apps and ServicesIt all depends when orders were put in. It seems like towards the beginning of the month, if you placed your pre-orders, they were accepted by samsung finance.
Wish samsung would of notified the general public of this instead of wasting time to get hold of a customer service rep.
Currently, Samsung finance is down due to the migration of websites for the finance department.
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ā07-27-2024 07:13 PM in
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