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03-06-2023 05:35 PM (Last edited 03-07-2023 02:52 PM by SamsungJoJo ) in
Samsung Apps and ServicesAnyone having issues adding Album cover under "Change Cover Image" and keep getting an "Unkown Error"? Any fix or tips to get rid of error?
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03-17-2023 05:46 PM in
Samsung Apps and ServicesHello userW0THtCg6dX, thank you for reaching out to the Samsung Community. I understand you are getting an error when adding an album cover. Please attempt the following:
1. Clear the app cache and data on your device.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.
2. Uninstall and reinstall the Samsung Music App.
3. If you are still getting the error message submit an error report directly to Samsung.
Right after the issue appears, please submit an Error Report. Samsung Members app->Get Help->Feedback->Error Reports
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03-06-2023 05:58 PM in
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03-08-2023 07:32 PM in
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03-08-2023 07:42 PM in
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03-13-2023 05:00 AM in
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03-17-2023 05:46 PM in
Samsung Apps and ServicesHello userW0THtCg6dX, thank you for reaching out to the Samsung Community. I understand you are getting an error when adding an album cover. Please attempt the following:
1. Clear the app cache and data on your device.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.
2. Uninstall and reinstall the Samsung Music App.
3. If you are still getting the error message submit an error report directly to Samsung.
Right after the issue appears, please submit an Error Report. Samsung Members app->Get Help->Feedback->Error Reports