Original topic:

Messages app crashing

(Topic created: 05-28-2024 03:49 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Kate0513
Constellation
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Samsung Apps and Services
Same, this is stupidly annoying
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Woodstock9903300
Constellation
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Samsung Apps and Services
Mine keeps doing it too and I cannot see the comments on here how to fix it
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Soupy81
Constellation
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Samsung Apps and Services
Same issue here.
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

You need to Disable Google Meet and messages will start working again

Open App Drawer

search for Meet

Long Press on it and select Disable



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


userH3Vdtszs9K
Constellation
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Samsung Apps and Services

Thank You so much! I uninstalled my "Meet" and it worked! My messages is working now!😉

Thank you again and have a Blessed Life!

Vickie

GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Happy it was able to help you



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Daz1071
Constellation
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Samsung Apps and Services

Mine has been crashing all day as well. 

userH3Vdtszs9K
Constellation
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Samsung Apps and Services

My Ss ultra 23 has been crashing all day too! 

I cleared cache 3 times, restarted my phone twice, but I have not cleared my data.

Any advice will be greatly appreciated.

Thank you & have a Blessed evening.

Vickie

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whosoever
Constellation
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Samsung Apps and Services
Worked! Thank you to whomever figured this out. Wtheck?!
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Tyson213
Asteroid
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Samsung Apps and Services
My message app on my Samsung 24 plus won't let me send out a text. As soon as I start typing it forces me out of the app. Does anyone know why this is happening? And is there a remedy to this issue? Thank you.