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Original topic:

Messages app crashing

(Topic created: 05-28-2024 07:58 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
userfi5qnL6hdZ
Constellation
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Samsung Apps and Services
Disabled meet and my gf phone is working as usual that's stupid
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Charlene51
Constellation
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I just updated my Google meets, and now my messages is working.
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ThatOneDeerBoy
Asteroid
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Has anyone else noticed that the support chat doesn't seem to be working, as well as messages crashing? I'll click on the option for text chat support, and it opens a link in my browser that never loads. Is it just me or is everyone having that issue? Is it a traffic thing? 
thatmom2
Constellation
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Samsung Apps and Services
My messages are also crashing...
Slip29
Constellation
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Samsung Apps and Services
I was attempting to speak to someone and the window crashed shortly after " I got connected with a representative "
ThatOneDeerBoy
Asteroid
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I never even got connected, so it must be traffic then
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Hellohutch
Constellation
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My messages isn't working either
ThatOneDeerBoy
Asteroid
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Samsung Apps and Services
It's looking like nobody's is, I guess it happened with the new update?
ben-dover
Constellation
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Samsung Apps and Services
My messages were working and then out of no where... boom! No more opening text.. i can only use my drop response.
ThatOneDeerBoy
Asteroid
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Samsung Apps and Services
Yup, that's how I've been replying. The only issue is when they send multiple messages and you can't see them all