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ā05-28-2024 06:22 PM (Last edited ā05-29-2024 10:39 AM by SamsungJustin ) in
Samsung Apps and ServicesMy Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.
I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.
If I can't fix it, can I install a different app for
My Google storage is 94% full. Could that be connected?
Solved! Go to Solution.
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ā05-28-2024 09:10 PM in
Samsung Apps and ServicesI spent over 1-1/2 with 2 separate tech support at Samsung AND T-Mobile with -0- results. I'm using Google Massage for now too. It happened today in the afternoon
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ā05-28-2024 07:14 PM in
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ā05-29-2024 03:55 AM in
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ā05-28-2024 07:25 PM in
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ā05-28-2024 07:29 PM in
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ā05-29-2024 04:41 AM in
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ā05-28-2024 08:03 PM in
Samsung Apps and ServicesThere's a work around that has been helpful for some people - rather than open the message thread you are trying to respond to, click the compose icon and start your message there. Apparently it doesn't crash that way.
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ā05-28-2024 09:22 PM in
Samsung Apps and ServicesI just tried it, and you are 100% correct. It did NOT crash, but as soon as I try to replay to a text within 2~3 secs it crashes and closes the app. So Composing DOES WORK. Thank you
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ā05-28-2024 08:50 PM in
Samsung Apps and ServicesWe are having the same problem
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ā05-28-2024 08:55 PM in
Samsung Apps and ServicesM S24-Ultra started doing that today 5/28/24 in the afternoon too.....I have called Samsung AND T-Mobile with -0- help and use. I remember doing App updates which was just a handful of Google Apps, roughly about 5 apps(NOTHING from Samsung or SMS Message......etc.). Not sure Google Apps updates would affect Samsung SMS default message...I'm at a loss with no fix. Using Google Messages right now.