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Original topic:

Messages app crashing

(Topic created: 05-28-2024 11:15 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Rue313
Asteroid
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Samsung Apps and Services
Nope,but I see everyone is having the same issue's. Not just us. Maybe it's the mainframe that needs to be fixed.
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

This has been posted a lot today. At the moment, the Samsung Messages app isn't working for a lot of people until it gets fixed. I suggested switching over to Google Messages until Samsung Messages starts working again



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Kfresh412
Asteroid
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Samsung Apps and Services
Most definitely this is the 1st time this happened to me when the messages ain't working and keep crashing it's annoying
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EyreSunshine
Cosmic Ray
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Samsung Apps and Services
Me either. I seen a post where some one said to disable Google meet. Don't know if it will work.
eva48
Constellation
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Samsung Apps and Services
I just disabled google meet and now my text messaging is working
TerriM
Constellation
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Samsung Apps and Services
Thank you!
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Pkathleen63
Constellation
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Samsung Apps and Services

Mine didnt..

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ChrisDc2
Cosmic Ray
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Samsung Apps and Services
Disable Google meet on the app settings!!
EyreSunshine
Cosmic Ray
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Samsung Apps and Services
Disabling Google meet works
EyreSunshine
Cosmic Ray
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Samsung Apps and Services
I just did it and and messages are now working