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05-28-2024 06:22 PM (Last edited 05-29-2024 10:39 AM by SamsungJustin ) in
Samsung Apps and ServicesMy Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.
I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.
If I can't fix it, can I install a different app for
My Google storage is 94% full. Could that be connected?
Solved! Go to Solution.
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05-29-2024 09:52 PM in
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05-29-2024 12:04 AM in
Samsung Apps and ServicesThe Message App on Samsung is crashing after being opened. It seems very weird that everyone is having this sudden issue as of 6 hours ago, or so. I haven't done an update since 8 July 2023 due to not having backed up and being weary of the updates. So it seems the issue implemented itself to people.
I have tried clearing cache and other option to no resolve.
One fix ive found to be able to still message, is to open messages app, press the +new message icon on the bottom right straight away, then you can search the contact you want and type the message intended and it allows sending without crashing.
So far just a workaround, not a fix.
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05-29-2024 12:19 AM in
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05-29-2024 12:37 AM in
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05-29-2024 12:46 AM in
Samsung Apps and ServicesThis isn't helpful when you rely on Google Meet & Android Auto.
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05-29-2024 12:41 PM in
Samsung Apps and ServicesI got rid of meet without touching anroid auto and the messeges issue is resolved. If you use meet, I guess you could try to use google messages instead of samsung mesages? They used to be pretty seemless to switch between.
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05-29-2024 02:43 AM in
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05-29-2024 03:05 AM in
Samsung Apps and ServicesThanks so much it worked
☝️☝️😀😀☝️☝️
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05-29-2024 03:07 AM in
Samsung Apps and ServicesWow, Im glad that Im not the only one experiencing this odd problem.
However just removing updates on google meet did the trick for me, I tried installing the updates again and the problem came right back, so I removed the google meet updates again and all again back to normal.
Hopefully they will fix this with another update asap.
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05-29-2024 11:43 AM in
Samsung Apps and ServicesHow do you remove the updates on Google meet?