Original topic:

Messages app crashing

(Topic created: 05-29-2024 04:08 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Members_kOxHssA
Constellation
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Samsung Apps and Services

Same issue here. Was fine last night

taracl87
Asteroid
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Samsung Apps and Services
Right! It's crazy. Hopefully it gets fixed soon.
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BLITZ500
Asteroid
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Samsung Apps and Services
Same here
RickyG4ime
Constellation
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Samsung Apps and Services
Have a silly question. How can find out what my phone number is on text now ?? It has a new number.idk what it is .
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guttadiva
Cosmic Ray
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Samsung Apps and Services
Right
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Try disabling Google Meets in settings, supposedly it will all messages to start working again


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phantom66
Constellation
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Samsung Apps and Services
THIS WORKED! THANK U SM
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Vinesii
Constellation
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Samsung Apps and Services
Need to figure out how to fix this. 1 letter and it closes
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808Stargazer
Constellation
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Samsung Apps and Services
Why does the message app keep crashing it's making me crazy mad!
Please could tech support please fix this problem. 
Morgan1962
Constellation
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Samsung Apps and Services
Same here. I'm about to change phone carrier with all these problems