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Original topic:

Messages app crashing

(Topic created: 05-29-2024 05:32 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
userwfMPhAYk7R
Asteroid
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Samsung Apps and Services
Unacceptable! Some of us rely on our cell phones for emergencies because we live in an area with no cell service or landline service. We use satellite internet for our wifi and use our cell phones on wifi for emergencies. **bleep**?
Gibgonzo
Constellation
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Samsung Apps and Services

Another topic said to disable Google Meet - did this and Messages is now working again on my S21

sunny28
Galaxy
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Samsung Apps and Services
Did this and it seems to have worked!! Thank you for posting!
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userVOsnsKaoIi
Constellation
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Samsung Apps and Services
This worked for me thanks
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usere41GuJBTeA
Constellation
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Samsung Apps and Services
Disabling Google meet works
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sneakc
Constellation
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Samsung Apps and Services
How do I keep my messages from crashing?
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peachie222
Constellation
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Samsung Apps and Services
Message keep stopping and I can't get my messages
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Samsung Apps and Services
Within 3sec app shuts down. Restarted phone multiple times, turned off Bluetooth, turned off Phone Saver and still I cannot send anything.
Please post an update when possible.
Thank you.
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
This has been posted a lot today. At the moment, the Samsung Messages app isn't working for a lot of people until it gets fixed. I suggested switching over to Google Messages until Samsung Messages starts working again


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user0levSoOcwt
Cosmic Ray
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Samsung Apps and Services
It may be cache settings or bad update for some. You can try going to the app's settings from android's settings ->apps. Deleting the user data under storage may help solve the issue. Make sure you back up the messages first.
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