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Original topic:

Messages app crashing

(Topic created: 05-29-2024 05:47 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Members_JnkRmKh
Constellation
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Samsung Apps and Services

Thanks so much! I woke up to answer a few texts and I'm glad I found this info!

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userdbsyhiOEqz
Constellation
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Samsung Apps and Services

Worked like a charm for me.  Didn't have "Android AI Core," but selected the other two and had immediate resolution for messaging crashing.

Thank you!

Laurie_GD
Constellation
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Samsung Apps and Services

Thank you, uninstalling those updates worked!

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SteveMonty
Asteroid
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Samsung Apps and Services

Couldn't find Android AI Core however, uninstalling updates for Android Auto and Meet worked perfectly, thank you!  This was driving me nuts and didn't have to clear cache and data.  You rock @ChrisDc2 

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sschindler14
Constellation
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Samsung Apps and Services

how do you uninstalling updates for Android Auto and Meet

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Kolleen
Constellation
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Samsung Apps and Services
Thank you. I woke up with this issue and this worked right away. 😊
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Samsung_ZNt8NHA
Constellation
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Samsung Apps and Services

Thank youuuu! Uninstalling the Google Meet update resolved the glitch in Messages.

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Mommy1180
Constellation
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Samsung Apps and Services

Yes, thank you! There was an update shortly after midnight. Tried all 3 you mentioned one at a time and it was the Google Meet one. As soon as I removed that update it stated working again. You're awesome!

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blthurmond
Constellation
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Samsung Apps and Services

Removing the Google Meet update worked for me, thank you!

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userVCCf9E2GJc
Constellation
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Samsung Apps and Services

thank you .. it worked .. was making me crazy all this crashing .. over and over again ..

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