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Original topic:

Messages app crashing

(Topic created: 05-29-2024 06:00 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
umsaved
Asteroid
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Samsung Apps and Services
I don't have Google meets on my phone.. Messages STILL closes. SOMETHING PLEASE HELP
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JIngiosi
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I just now followed what others on here are saying about disabling google meets and for some reason or another to my surpise it worked . Thank you to whoever thought to try that . Why it worked have no idea lol but I can send messages and read them too 😊👏👏
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bushmaster2027
Constellation
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Samsung Apps and Services
Same here. Just started this morning. I've done the cache clear, still didn't fix. You are not alone.
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userUcDGSfG6Oa
Constellation
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Samsung Apps and Services
I just spoke to someone at Samsung customer service. They had me download SMART TUTOR on the play store. Then he went through a diagnostic check to send a message. It works now. Oddly, he didn't tell me to reinstall the Google Meet app. Thanks for the tip this morning about that though! It worked immediately.
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DPBanana64
Constellation
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Samsung Apps and Services
Same, my message app keeps taking me out of it
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Foodygirl1979
Constellation
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Samsung Apps and Services
IDK but it's driving me crazy
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James27007
Asteroid
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Samsung Apps and Services

S22 ultra, same issue.  Un-installed Google Meets and it did not help. 

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mugsymalone99
Constellation
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Samsung Apps and Services
Wow strange but worked for me as well
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mugsymalone99
Constellation
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Samsung Apps and Services
Worked for me as well
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rioDpuppy
Constellation
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Samsung Apps and Services
Disabled Google meet just now works fine now
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