Original topic:

Messages app crashing

(Topic created: 05-29-2024 06:08 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Cookie267
Constellation
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Samsung Apps and Services

It didn't work for me 😞 Sooo frustrating!! Some msgs work, some don't. Is there a way to uninstall and reinstall?

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userbhedRgvRJg
Asteroid
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Samsung Apps and Services

Disabling Meets worked for me but I use it often so hopefully this can be fixed very soon!

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wg93
Constellation
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Samsung Apps and Services
Deleting google Meets worked
LunaAC
Constellation
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Samsung Apps and Services
Disabled meets and worked.
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Trigger100
Constellation
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Samsung Apps and Services
I had the same problem this morning. I followed a recommendation to disable Google Meet and that worked
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user_32ewodih
Constellation
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Samsung Apps and Services
Same exact issue. Fix this immediately.
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userUikey3XALt
Asteroid
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Samsung Apps and Services
Found on another thread here disable the Google Meet app. instantly fixed it for me
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Trigger100
Constellation
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Samsung Apps and Services
Try disabling Google Meet. That seems to work.
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MQ7
Constellation
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Samsung Apps and Services

Same thing I've been able to do. The messaging app has been continuously crashing this morning. The last update I had was May 18 though. I have cleared caches, restarted the phone, power down the phone completely for a few minutes, nothing worked. I am only able to send a message by tapping the new message button and searching for a contact to send a message. Can not click on the message they sent or it closes immediately. Not understanding how this is affecting the entire community if it is not from an update that just happened this morning. Very strange and frustrating for sure.

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userwEMiQTcrfJ
Constellation
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Samsung Apps and Services
Any idea how many customers are dealing with this issue. I'm also having the problem? Very weird
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