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Messages app crashing

(Topic created: 05-29-2024 07:02 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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userj3c28q3Pco
Asteroid
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Samsung Apps and Services
Received and update which I installed yesterday. I have a Note 20 5 G on tmobile network. The messages app which came pre-installed on the phone keeps crashing as soon as I type. Been an hour now and then I get an errors message asking me to wait, close or report then when that leaves it brings me automatically to the Samsung store. I have also reported this.
userrAhmYkCqok
Constellation
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Samsung Apps and Services
Same here
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minethecraft
Constellation
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Samsung Apps and Services
Same I can't type
menezes
Constellation
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Samsung Apps and Services
Mine just started today when viewing a pic that was sent to me.
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GaryB82
Galactic Samsung Care Ambassador
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Disabling Google Meets in settings and it will allow messages to start working again


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userj3c28q3Pco
Asteroid
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Samsung Apps and Services
I just did that, I sent a message. Hopefully, this will keep it working. Thanks!
Members_0KWuTxM
Constellation
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Samsung Apps and Services

Thank you!

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userj3c28q3Pco
Asteroid
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Samsung Apps and Services
I was trying to write a message. It seems this is all due to the latest update.
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Disable Google Meets in settings and it will allow messages to start working again


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


userGSna8bxM9N
Constellation
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Samsung Apps and Services
Yup same
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