Original topic:

Messages app crashing

(Topic created: 05-29-2024 09:37 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Disable Google Meets in settings, and it will allow messages to start working again
Open app drawer and search for Meets long press on it and select disable


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zoiee
Constellation
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Samsung Apps and Services
Thank u
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GaryB82
Galactic Samsung Care Ambassador
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You're welcome happy to help if you could please like and mark the post as solved by clicking the 3 dot menu in the comment above


If you've found my post to be helpful, Please like my Comments ✓✓✓.
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PaulofMay
Constellation
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Samsung Apps and Services
That worked!
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bobbobbon
Constellation
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Thanks
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userHhxxX15EZ3
Constellation
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Samsung Apps and Services
Thank you so much!
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KathyH
Asteroid
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Samsung Apps and Services
I can receive texts, but when I open them to read, the messages window closes. Can't send text messages because the window closes within a second or two after opening. Samsung Galaxy S10

xTina2003
Asteroid
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Samsung Apps and Services
I'm having the same problem 😕 samsung s22 ultra. Can't message. Closes app immediately. Can only message through my watch.
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KathyH
Asteroid
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Samsung Apps and Services
Disabling Google Meet immediately worked for me.
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Disable Google Meets in settings, supposedly it will allow messages to start working again


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.